Healthy Humans Privacy Statement
Table of Contents
1. Introduction
1. Introduction
Healthy Humans understands that your privacy is important. This Privacy Policy explains what information we collect from you online, and how we use that information.
We are Healthy Humans, LLC ('Healthy Humans'). This Privacy Policy applies to information collected, stored and used via our web site at HealthyHumans.com (the 'Site') and the Services we provide on and through the Site (collectively, the 'Services'), as well as information collected in connection with the sale of goods (the 'Goods') and other transactions via the Site and the Services. However, this Privacy Policy does not apply to any other information collected or received offline (e.g., postal mail) by Healthy Humans. This Privacy Policy does not apply to any information you provide to Healthy Humans by electronic mail or by any form of online communications other than the Site and the Services. This Privacy Policy does not apply to any web sites that are linked to, or that are linked from, the Site or the Services. Healthy Humans is not responsible for the privacy policies or privacy practices of any other person, company or entity.
Neither the Site nor the Goods and Services are subject to the privacy and security rules and standards under the Health Insurance Portability and Accountability Act ('HIPAA'). 2. Our Site, the Goods and Services
The Site provides access to health information you can use. The Services include the development of personalized, easy-to-follow health improvement plans, the Healthy Dashboard summary view, research updates, message boards, and chats with the Healthy Humans medical team and other Healthy Humans participants. We also provide Goods via the Site and the Services to Account holders.
Several of our Services are not available unless you first establish an account with Healthy Humans (the 'Account') by choosing a user name and password. The user name you choose is not confidential, so you should not choose a user name that identifies you. You should keep your password confidential in order to retain control over the account, and to keep confidential the information accessible via the Account. 3. The Information We Collect
The information we collect varies depending upon which part of the Site you are visiting and what Services you are using or what Goods you are buying.
Personal Information and Non-Personal Information. We collect and process information that is personal to you and which may identify you, either directly or when combined with other information (collectively, 'Personal Information'). We also collect and process information that may not be personal to you ('Non-Personal Information'), such as cookies.
Personal Information includes:
Account Information For each Account, we request and you may provide us with your name, electronic mail address and postal address. This Personal Information is used to establish the Account, to send you information and materials about the Healthy Humans Site and Services, to send you information about other companies that we work with, and to send you the goods and services you request, license or purchase.
Health Information For certain portions of the Site and for several of the Services, we request and you may provide us with particular information about the health of a person (collectively, 'Health Information'). That person could be you or it could be another person, as you choose. The Health Information may include height, weight, age, diet (including what foods are eaten and when they are eaten), exercise (including type and frequency), supplements and medications (including dosages), environmental factors, and other information that we may use to help find and provide you with the relevant information that you seek. We also develop information that may be Health Information based on your responses or calculated in response to our questions as part of opening the Account and interacting with our Services.
Transaction Information Whenever you buy any Goods or Services from us, we or our business partners collect information that we use in connection with that transaction (collectively, 'Transaction Information'). The Transaction Information may include your Account information, your postal address, information about how you are paying for the transaction (e.g., a credit card or debit card number, expiration date, PayPal account information, etc.), telephone number, and other information in connection with the transaction. Some of the Transaction Information may be stored by us or our business partners so that it is available for subsequent transactions.
Non-Personal Information includes:
Cookies A cookie is a piece of data stored on the hard drive of your computer. We use session cookies to keep track of your passwords and to personalize your use of the Site and your Services. The cookies are used to monitor your session. Other web sites cannot use cookies created by our Site or Services, and we do not use cookies to track your activities outside of our Site or Services. The cookies we set are programmed to expire when you close your browser, although they may not always expire if the browser does not close properly.
Internet Protocol ('IP') address An IP address is a set of numbers that is reported to us by your browser. We may use your IP address to help diagnose problems with our server and to administer our Site and Services, and in connection with the sale of Goods. We may use your IP address to gather broad demographic information that may be aggregated for the purposes of reporting to third parties. Information about specific visitors is not generally made available to any third parties. 4. Accuracy of Your Personal Information
You are responsible for ensuring the accuracy and currency of the Health Information and other Personal Information you provide to us. Inaccurate information will affect our ability to find and provide you with information when you use our Site and Services, and our ability to contact you should that ever be needed. Healthy Humans is not responsible for any inaccurate, stale, incomplete or incorrect information that you may store as Personal Information, Health Information or any other information. 5. The Way We Use Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, and administrative procedures to safeguard and secure the information we collect online, including your Personal Information. The Personal Information you provide Healthy Humans will be shared with Healthy Humans' employees and Partners only to the extent necessary to accommodate any requests that you may have regarding your Personal Information; and Healthy Humans' employees and Partners will use the minimum amount of your Personal Information necessary to respond to your requests.
Healthy Humans will not sell your Personal Information to third parties. Healthy Humans may, however, provide copies of your Personal Information and that of other Account holders in de-identified aggregate form to third parties. For example, we may provide third parties with information about the prevalence of certain health conditions in the overall group of Healthy Humans subscribers, or among certain age groups, in aggregate information.
We also de-identify and aggregate information about the use of our Site and Services to improve the navigation, content, and design of our Site and Services. This information may include, for example, the most and least requested pages and the number of users from various locations, among other things. 6. Third Party Access
We provide both Personal Information and Non-Personal Information to our subsidiaries, affiliated companies, and to independent businesses and persons (collectively, 'Partners') for the purpose of providing you with certain of our Services and for processing such information on our behalf. We require our Partners to process the information in compliance with our current Privacy Policy, and we use reasonable efforts to limit the Partners' use of the information. We require each Partner to use appropriate confidentiality and security measures.
In addition, we may use or disclose your Personal Information and Non-Personal Information to the extent reasonably necessary: (i) to correct technical problems and malfunctions; (ii) to process your information; (iii) to protect the security and integrity of our Site and Services; (iv) to protect our rights and property and the rights and property of others; (v) to take precautions against liability; (vi) to the extent required by law or to respond to judicial process; or (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, as applicable.
Also, you may give Healthy Humans permission to share your Data with third parties of your choice, such as your health care providers, and your permission will remain in force until you revoke your permission by using our sharing notification process. Please note, however, that Healthy Humans may refuse in our sole discretion to connect with any third party at any time, and for any reason or for no reason.
As noted above, Healthy Humans cooperates with law enforcement inquiries as a matter of policy. We use IP addresses and other available information to attempt to identify a user when we are legally compelled to do so or when we feel it is necessary to protect our Services, our Site, our customers, or others. We are not required to notify you before we provide your Personal Information in response to any law enforcement inquiry.
Healthy Humans reserves the right to transfer and assign the information we have collected from our users in connection with any merger, acquisition, sale, or other change of control or all or a portion of Healthy Humans. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your Personal Information or Non-Personal Information is treated, transferred, or used, and in that case this Privacy Policy will no longer apply to any information that we collect or have collected. 7. No Warranty
No data protection methods are guaranteed to be completely private or secure. You use the Site, the Services and all other Healthy Humans' products and services at your own risk. Healthy Humans does not warrant that your Personal Information or Non Personal Information is and will remain secure from unauthorized parties. Healthy Humans will not be liable for disclosures of your Personal Information or Non Personal Information due to errors in transmission or unauthorized acts of third parties.
Healthy Humans is not liable for delay, non-delivery, or non-receipt of any information exchanged between you and Healthy Humans due to Internet connectivity problems, incorrect e-mail addresses, incomplete or incorrect contact information supplied by you. Further, in the event that the Site or Services cannot be provided or are otherwise made impracticable by reason of any acts of God, fires, floods, earthquakes, or other natural catastrophes; national emergencies, strikes, lockouts or other labor difficulties; computer 'hacking' attacks or computer viruses; any law, order, regulation or other action of any governing authority; or any other cause beyond Healthy Humans' reasonable control, then Healthy Humans shall not be liable to you for such delay or impracticability in providing the services.
If Healthy Humans learns of a security breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Subject to applicable law, you may have a legal right to receive notice of a security breach in hard copy. 8. Children's Privacy
We do not knowingly collect, use or disclose information via the Sites or the Services from those we know are under 18 years of age. No part of our Site or Services is intended to be used or accessed by anyone under 18. A parent or guardian may establish an Account for an individual under the age of 18, but we require the parent or guardian to be the user of the Account (not the child), and the parent or guardian shall be solely responsible for the Account. If we have reason to believe that an Account is being used by any person under the age of 18, regardless of whether a parent or guardian established the Account, we reserve the right to terminate the Account and delete all information in the Account. 9. Notification of Changes
Healthy Humans may modify this Privacy Policy at any time for any reason. You may wish to review this Privacy Policy from time to time. If Healthy Humans makes any material changes in our privacy policies and practices, we may post a new Privacy Policy on or link to the Site. In some cases where we post the revised Privacy Policy, we may also email users who have opted to receive communications from us, notifying them of the changes in our privacy policies or practices. 10. Contacting Us
Please contact us at:
Customer Service
Telephone: +888-344-4325 (HEAL)
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